Company profile

SRG ASIA PACIFIC , a wholly owned subsidiary of PGSBPO Pte. Ltd., entered the Malaysian market with the sole purpose of introducing better customer management through exceptional back-office processing practices. Incepted in 1996 through the brainchild of industry leaders, SRG AP has continuously progressed as a premier communications provider of outstanding service. Headquartered in Plaza Sentral, Kuala Lumpur, we are uniquely positioned to be globally connected, both physically as well as technologically. We have been 16 years in the Business Process Management industry. Pionerred BPO in Malaysia. ISO Certified 9001 : 2015 to ensure service excellence. Multiple Language capabilities. Multiple Industry awards winner in Customer Experience Excellence.