Customer Servicer Officer

S5 Asia Sdn Bhd

Selangor, Malaysia

Posted 6 years, 4 months, 25 days ago

Job Details

Description :

Responsibilities:

  • Provide quality service to existing and new customers.
  • Liaise with foreign agents; consignees; local shipper; carriers; freight forwarders; forwarding agents; and transporters
  • Prepare quotation, booking, document & invoices.
  • Manage and keep track of customer accounts, requests, inquires, complaints, orders, and payments.
  • Handle pre-alert from agent and communicate with overseas offices, local vendors and customers on freight arrangement.
  • Able to execute the delivery meeting customer objective without error and mistake, strictly adhere to customer SOP.
  • To take up additional task as required in meeting the unit / department’s objectives.
 

Requirements :

Requirements:
  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree or equivalent.
  • At least 2 years of working experience, preferably in Freight Forwarding.
  • Strong team player with good communication skills in English.
  • Excellent interpersonal and communication skills at all levels.
  • Must be computer literate.
  • Should be Malaysian citizen or hold relevant residence status.
  • Must be willing to work in Setia Alam, U13.
  • Able to start work immediately will be an added advantage.
Attractive Remuneration Packages & Benefits:
  • 5-day work week
  • Annual Leave: 21 days
  • Competitive Remuneration Packages
  • Group Medical Insurance & Personal Accident Insurance
  • Retirement Benefit Scheme
  • Excellent Long-Term Career Prospects
  • Training & Development Program for personal development

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Salary up to

MYR 1800/month CTC (Cost to Company)

Job Type

Full Time

Experience

2-5 Years

Industry

Logistics & Shipping

Job Category

Administration & Office Support

Outlook

About us

With Our Achievements, You Can Realize Your Aspirations. S5 Asia has been providing shipping services in Asia since 1832. We are part of S5 and as a group, we are a global industry leader in shipping services with agency networks in Europe and Asia-Pacific. We offers Port Agency Services, Hub Services, Liner Agency Services, Freight Management, Cargo Broking, Offshore Services and Port Representation across the region. In line with our business strategy & expansion, we are looking for the right people and our next generation of business leaders. People with energy and the spirit of enterprise. People who can create dynamic business cultures where performance is a matter of pride.

Website

www.S5asia.com