Customer Service Inbound Bpos No Target Night /Day.Shifts

Global Connect Solutions

New Delhi, Delhi, India

Posted 6 years, 2 months, 11 days ago

Job Details

Description :

Job Summary

  • Good communications skills
  • Ability to listen and active problem solving skills
  • Good interpersonal skills
  • Ability to handle pressure
  • Contact potential clients

Job Role & Responsibilities!

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
  • Follow up to ensure that appropriate actions were taken on customers' requests
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
  • Regards,
  • Call HR Harsha 9717432743
  •  

Requirements :

Job Summary

  • Good communications skills
  • Ability to listen and active problem solving skills
  • Good interpersonal skills
  • Ability to handle pressure
  • Contact potential clients

Job Role & Responsibilities!

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
  • Follow up to ensure that appropriate actions were taken on customers' requests
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
  • Regards,
  • Call HR Harsha 9717432743
  •  

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Salary up to

Not disclosed

Job Type

Full Time

Experience

Accepts Fresh Graduates

Industry

SCM & Operations/BPO

Job Category

Other

bpo, call center

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