Job Details

Description :

Location:      : Jalan 2/65A, KL

Salary   :              RM5,000 monthly

Working hours: 5 days a week

Responsibilites:

·         Oversee the entire Front Office operation to maintain the highest level of standards.

·         Evaluate levels of guest satisfactions with a focus of continuous improvement.

·         Maximize room occupancy at the best rates and use up-selling techniques to promote hotel room, service and facilities.

·         Set departmental objectives, work schedules, budget, policies and procedures.

·         Monitor the appearance, standard and performance of FO team & emphasize of training and teamwork.

·         Maintain good communication and relationships with hotel departments.

·         Manage staffs performance issues in compliances with the company policies and procedures.

·         Recruit, manage, train and develop FO team.

·         Comply with hotel security, fire regulations and all health & safety legislation.

Requirements :

Requirements:

·         Possess at least Degree / Diploma in Hotel Management

·         A minimum of 5 years supervisory experience in related field.

·         Have experience in managing a department and Profit & Lost account.

·         Excellent leadership, communication & leadership skills.

·         Have the ability to work under pressure.

·         Able to work independently and as a part of a team.

·         Have operation knowledge FO and familiar with Property Management