It is the mission and intent of this position that the incumbent oversees the installation and maintenance of computer network systems within the company. Its primary function is to ensure that the network runs smoothly. The IT department must evaluate and install the proper hardware and software necessary to keep the network functioning properly.
· Provide full support for IT Operations including IT Systems & equipment in the company, including PC/Laptops, printer, CCTV, mobile, internet networking – hardware and software.
· Hands on troubleshooting including installing & upgrading software, installing hardware, configuring systems and applications and perform other duties as required for General IT Support.
· Collaborate with vendors & employees to provide technical solutions.
· Resolve inquiries, problems, complaints, or emergencies affecting availability or quality of IT infrastructure
· Monitor and develop procedures for all matter related to the usage of PC and related network control.
· To perform any ad hoc duties assigned
· Candidates must possess at least a Diploma / Bachelor's Degree in Computer Science/ IT or equivalent
· At least 2 years of working experience in IT , however Fresh graduates are encouraged to apply
· Team player, Self-motivated and self-directed.
· Organized, able to work in a high volume, fast-paced working environment.
· Willing to learn & travel within the company’s offices, on call support when necessary