Surat, Gujarat, India
Posted 6 years, 2 months, 15 days ago
Job Description
· Job Location: Surat
Job Profile
Customer service executives use their skills and experience to ensure that a company delivers the highest standards of service to customers. Depending on the size of the business, the executive may deal directly with customers. The aim of executive is to maximize customer satisfaction.
Major Responsibilities
· Resolving Customer queries
· Internet Research, Fact Checking and Web Based Marketing
· Data Collection through Internet research
· Product Uploading, Picture Uploading, Chat Process
· E-Commerce Management
· Data Mining
Desired Skills & Experience
· Fresher may apply as well
· Fluency in spoken and written English with excellent grammar
· Good organizational and time management skills
· Good comprehension, research and analytical skills
· Willingness and enthusiasm to learn new things every day
· Proficient with Windows, Microsoft Office and web usage
· Must be a team player
· Excellent communication skills
· Flexible to work in shifts
Job Type: Full-time
· Experience Required : 0 – 1 years
· Qualification: 12th Pass / Graduate(B Com/BBA/BA/BCA)
TransForm is a BPO company offering global clients customized services and exceptional customer engagement since 2002
Website