Software Application Support Executive/Engineer

View all jobs by TalentHut PLT

Cyberjaya, Selangor, Malaysia

Posted 3 years, 7 months, 29 days ago

Job Details

Description :

TalentHut is a specialist executive search firm, helping organizations to find C level executives and technical experts. Our executive search consultants are highly experienced and qualified professionals who serve established organizations(MNCs ) as well as Small Medium Enterprise (SMEs) going through a rapid growth phase. Our focus has always been on senior, middle management  and niche talents needs(like Engineers, IT support specialist,  Technical Sales etc..) across various industry segments from Oil and Gas, IT, Aviation, Telecommunication, Mining, Automotive Industries. The vast experience of our consultants in the Technical domains helps us in bringing a cutting edge to our recruitments.

 

Our Client

A leading Malaysian company that provides software to many leading Financial Institution in Malaysia, Singapore, Indonesia, Sri Lanka, Bangladesh and India. This company started in 2002 and has been growing rapidly and profitable. The successful candidate is able to learn from experts within the company.

 

Job Purpose:

Software Support Engineer  who will provide software technical  support to any problems faced by clients and ensure a solution that is effective. Also responsible in the implementation of software applications at client’s organisation.  

 

Responsibilities:

 

  • Address customer concerns and issues regarding software installation and operation
  • Support Software Development Engineer with Design and Implementation
  • Create Technical Documents and Manuals for future reference
  • Document clients’ feedback and troubleshooting steps for future reference.
  • Support software developers to resolve technical issues during the software development process.
  • Train client’s on how to install and use new software products
  • Guide colleagues and/or clients on the steps they need to undertake to resolve their technical problems.
  • Maintain  a library of procedures and documents on all technical issues, diagnostic procedure  and possible solutions; as a reference center for the entire organization
  • Support the implementation of new solutions or applications.

Requirements :

  • Bachelor’s in Computer Science or a related field. Fresh graduates and diploma holders with good technical knowledge/skills also will be considered.
  • Good knowledge on SQL, MYSQL, ORACLE, and java(Back end) and IT infrastructure (i.e. Server, IT network)
  • Working knowledge and expertise with a variety of software/tools,
  • Strong customer focus and ability to quickly establish good working relationships with clients
  • Must be able to manage multiple projects simultaneously and meet the delivery timeline
  • Ability to solve complicated problems and see projects through to completion.
  • Analytical skills to study problems and records and identify solutions.
  • A team player and able to communicate clearly.
  • English a must (Spoken and Written)
  • A candidate who is able to speak Hindi will have an added advantage (to serve India and Bangladesh Market)

.Work Location: Cyberjaya

* Position is open for Malaysian applicants only.

* Only shortlisted candidates will be contacted.

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Salary up to

MYR 5000/month Gross Salary

Job Type

Full Time

Experience

Accepts Fresh Graduates

Industry

Recruitment

Job Category

Information Technology / Computer

MySql, JAVASCRIPT, Hindi, Oracle 11g

About us

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